Q1: Are you a manufacturer or trading company?
We are a trading company exproting many kinds of footwear for 8 years.
Besides, we have several fixed cooperative factories who are very supportive and work together with us for years.
Q2: Can you do the design for us?
Yes, we have professional design & technic team with rich experience in development, we have done oem orders for our customers with their specific requirements.
Q3: Do you offer free samples?
We'll provide one piece sample for free, while, you're required to pay the freight.
For the products we have stock, samples can be sent in 2 days.
For custom design, sample finish time is 7 work days.
Q4: How about your company's quality control?
We have a professional QA & QC team and will fully track the orders from the very beginning to the very end.We also accept a third-party company designated by you to fully check your orders.
Q5: What is your MOQ of the products?
The normal MOQ is 500 pairs per color.
Q6: What about the lead time for bulk production?
Honestly, it will depend on the style and order quantity, while, normally, the lead time of MOQ orders will be 30 days after the payment.
Q7: How can I believe that after payment you can send the goods to me?
You really do not have to worry about it. We are a trustable and relaible supplier.
First of all, we're doing business on Alibaba.com, if we did not send the goods out after receiving the payment, you can make a complaint on Alibaba.com and then Alibaba.com will judge for you. Besides, Alibaba.com will guarantee all of your payment.
Q8.How can i make the payment?
We accept the L/C,T/T,Western Union,Moneygram,Paypal,you can choose any way you like.but for L/C, the total money amount should be above 50000 USD.T/T is very popular ,and the Western Union is much more convenient.
Q9.When can you send me the shoes after my payment?
The delivery time usually is about 40-50 days. If there is going to have delivery delay,we will inform you the situation possible to occur in advance.
Q10.How can i estimate the cost including the freight ?
We can check the freight if you tell me your destination port or address,we can send you the shoes by ship, airplane, DHL,FEDEX,UPS,EMS,CHINA POST and so on, so you can estimate your cost before place a order.